We’re so glad you’re here! At Tinktopia, we care about the little things — from the delightful finds we feature to the support we offer you along the way. Whether you're curious about who we are or need help with an order, you'll find everything you need right here.
Learn more about the heart behind Tinktopia and what inspires our store.
Find quick answers about orders, shipping, returns, and more.
How long will it take? Where do we ship? Everything you need to know is right here.
If something isn’t quite right, we’re here to help.
Still need help? Reach out to our friendly team — we’re happy to assist.
Privacy Policy:
www.tinktopia.com operates www.tinktopia.com and may operate other websites. It is www.tinktopia.com policy to respect your privacy regarding any information we may collect while operating our websites.
Website Visitors
Like most website operators, www.tinktopia.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. www.tinktopia.com purpose in collecting non-personally identifying information is to better understand how www.tinktopia.com visitors use its website. From time to time, www.tinktopia.com may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
www.tinktopia.com also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on www.tinktopia.com blogs/sites. www.tinktopia.com only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to www.tinktopia.com websites choose to interact with www.tinktopia.com in ways that require www.tinktopia.com to gather personally-identifying information. The amount and type of information that www.tinktopia.com gathers depends on the nature of the interaction. For example, we ask visitors who sign up at www.tinktopia.com to provide a username and email address. Those who engage in transactions with www.tinktopia.com are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, www.tinktopia.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with www.tinktopia.com. www.tinktopia.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
www.tinktopia.com may collect statistics about the behavior of visitors to its websites. www.tinktopia.com may display this information publicly or provide it to others. However, www.tinktopia.com does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
www.tinktopia.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on www.tinktopia.com behalf or to provide services available at www.tinktopia.com websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using www.tinktopia.com websites, you consent to the transfer of such information to them. www.tinktopia.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, www.tinktopia.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when www.tinktopia.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of www.tinktopia.com, third parties or the public at large. If you are a registered user of an www.tinktopia.com website and have supplied your email address, www.tinktopia.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with www.tinktopia.com and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. www.tinktopia.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. www.tinktopia.com uses cookies to help www.tinktopia.com identify and track visitors, their usage of www.tinktopia.com website, and their website access preferences. www.tinktopia.com visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using www.tinktopia.com websites, with the drawback that certain features of www.tinktopia.com websites may not function properly without the aid of cookies.
Business Transfers
If www.tinktopia.com, or substantially all of its assets, were acquired, or in the unlikely event that www.tinktopia.com goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of www.tinktopia.com may continue to use your personal information as set forth in this policy
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by www.tinktopia.com and does not cover the use of cookies by any advertisers.
Policy Changes
Although most changes are likely to be minor, www.tinktopia.com may change its Privacy Policy from time to time, and in www.tinktopia.com sole discretion. www.tinktopia.com encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a www.tinktopia.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Terms of Service:
The following terms and conditions govern all use of the https://www.tinktopia.com website and all content, services, and products available at or through the website (taken together, the Website). The Website is owned and operated by https://www.tinktopia.com. The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, https://www.tinktopia.com Privacy Policy) and procedures that may be published from time to time on this Site by https://www.tinktopia.com (collectively, the "Agreement").
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by https://www.tinktopia.com, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 16 years old.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of . Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
We employ the use of cookies. By using www.tinktopia.com, you consent to the use of cookies
in accordance with www.tinktopia.com's privacy policy.
Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, www.tinktopia.com and/or it’s licensors own the intellectual property rights for all material on www.tinktopia.com. All intellectual property rights are reserved. You may view and/or print pages from www.tinktopia.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from www.tinktopia.com
Sell, rent or sub-license material from www.tinktopia.com
Reproduce, duplicate or copy material from www.tinktopia.com
Redistribute content from www.tinktopia.com (unless content is specifically made for redistribution).
Hyperlinking to Our Content
The following organizations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same
manner as they hyperlink to the Web sites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
We may consider and approve in our sole discretion other link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, American
Automobile Association, AARP and Consumers Union;
dot.com community sites;
associations or other groups representing charities, including charity giving sites,
online directory distributors;
internet portals;
accounting, law and consulting firms whose primary clients are businesses; and
educational institutions and trade associations.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending a letter to 201 E Grand Ave, Suite Ave Escondido, CA.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the
context and format of content on the linking party’s site.
No use of www.tinktopia.com’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Iframes
Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of Links from Our Website
If you find any link on our website or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Content Liability
We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Refund Policy:
We want you to love your purchase from Tinktopia! If something isn’t quite right, we’re here to help.
Returns
- Returns must be postmarked within 30 days of your purchase date.
- Items must be unused, in their original packaging, and in the same condition you received them.
- Returned items must include all original parts and materials.
- Customers are responsible for the cost of return shipping.
- Please ensure items are packed securely to avoid damage during transit.
- Opened or partially assembled items cannot be returned.
Defective or Damaged Items
If your item arrives damaged or defective, please email us within 7 days of delivery at tinktopiastore@gmail.com with:
- A clear description of the issue
- Photos showing the defect or damage
We’ll review your case and provide instructions on how to proceed. Please wait for our reply before sending any items back.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 30 days.
Please note: original shipping fees are non-refundable.
Shipping for Returns
To return a product, email us at tinktopiastore@gmail.com for instructions.
We recommend using a trackable shipping service, as we can’t guarantee that we will receive returned items.
Delayed or Lost Packages
If your order is significantly delayed, held at customs, or lost in transit, please contact us at tinktopiastore@gmail.com or through the Contact Us page linked in the footer of our website. We’ll work with you to resolve the issue, and in most cases, we can arrange a replacement. Please allow time for possible shipping delays before reaching out.
Additional Notes
- Do not send your return to the manufacturer.
- Packages marked “Return to Sender” or refused upon delivery will be treated as returns, and only the cost of the item(s) will be refunded (not shipping).
- We are not responsible for packages marked “delivered” by the carrier but not received. Please contact the shipping carrier for assistance in such cases.
If you have any questions, don’t hesitate to reach out — we're always happy to help at tinktopiastore@gmail.com or through the Contact Us page linked in the footer of our website.
Shipping Policy:
We’re happy to offer free shipping on all orders, delivering to most countries worldwide. While we aim to get your items to you as quickly as possible, delivery times may vary depending on your location and local customs.
Processing Times
Orders are processed and dispatched within 1 to 3 business days. Once your order has shipped, you’ll receive a tracking number by email. Whenever possible, we ship orders from the warehouse closest to your location to help ensure faster delivery.
Estimated Delivery Times
- United States: 5 to 10 business days
- United Kingdom & Europe: 5 to 14 business days
- Rest of the World: 7 to 20 business days
These timeframes are estimates and may be extended due to customs processing, seasonal delays, or events beyond our control.
Tracking Your Order
Once your order has shipped, we’ll email you a tracking number. Please note that some international carriers may take longer to scan and update tracking details — so if you don’t see updates right away, it’s usually just a delay in the system.
Delays or Lost Packages
If youIf your package is significantly delayed, held at customs, or lost in transit, please don’t worry—we’re here to help. In most cases, we can arrange a replacement.
For full details, please refer to our Refund Policy, linked in the footer of our website.
Duties and Taxes
All prices on our website are listed in US dollars. Depending on your country’s import rules, you may need to pay additional duties or taxes when your order arrives. We recommend checking with your local customs office for details.
You'll receive a one time email when this product arrives in stock. We will not share your address with anybody else.